Refund policy

RETURN & REFUND POLICY

Last Updated: September 10, 2026

We want you to love what you ordered from She’s A Busy B. Because many of our products are created especially for each customer using print-on-demand production, our return policy differs from that of a traditional retail store.

Please review the following policy before placing your order.

Made-to-Order Products

Many of our products are printed or manufactured specifically after an order is placed.

For this reason, we generally cannot accept returns or issue refunds for buyer’s remorse, change of mind, or ordering the wrong size, color, style, or product, except where required by applicable law.

Please carefully review product descriptions, size charts, colors, and order information before completing your purchase.

Damaged, Defective, or Incorrect Products

If your product arrives damaged, has a manufacturing or printing defect, or you receive an incorrect product because of an error by us or our fulfillment provider, please contact us within 15 days of delivery.

Please email contactme@shesabusyb.com and include:

Your order number
A brief description of the problem
Clear photographs showing the issue
A photograph of the entire product when applicable
A photograph of the shipping package or label if relevant

Once the issue has been reviewed and approved, we may provide an appropriate replacement or refund, depending on the circumstances.

Unfortunately, we cannot accept returns on sale items or gift cards.

Printing Variations

Print-on-demand products may have minor variations in color, print placement, image size, alignment, or texture.

Colors may also appear somewhat different from those displayed on your screen.

Reasonable production variations that do not materially affect the quality or usability of the product are generally not considered defects.

Wrong Size Ordered

Customers are responsible for reviewing the size chart associated with the product before ordering.

Because garments are made to order, we generally cannot provide a free replacement or refund when the size ordered by the customer was produced correctly but does not fit as expected.

If we sent a different size from the size shown on your order, please contact us so we can correct the problem.

Personalized or Custom Products

Personalized and custom-made products generally cannot be returned or refunded because of customer-entered errors, including incorrect spelling, names, dates, photographs, or other information submitted during ordering.

If we or our fulfillment provider produce personalization differently from the information submitted and confirmed with your order, please contact us.

Order Cancellations and Changes

Print-on-demand orders may enter production shortly after they are submitted.

If you need to cancel or change an order, contact us as soon as possible at contactme@shesabusyb.com.

We will make reasonable efforts to accommodate the request, but we cannot guarantee cancellations or changes once production has begun.

Returns

Do not mail a product back to the return address shown on the package. Returns will need to be sent to: 26246 Wesley Chapel Blvd, Unit #301, Lutz FL 33559.

Some return addresses belong to third-party production or fulfillment facilities and may not be able to process unauthorized returns.

If a physical return is required, we will provide instructions after reviewing your request.

Refund Processing

If a refund is approved, it will generally be issued to the original payment method.

Processing times after a refund is issued depends on the payment processor and financial institution.

Original shipping charges may be non-refundable unless the refund results from an error by She’s A Busy B, our fulfillment provider, or as otherwise required by law.

Abuse of Return or Refund Policy

We reserve the right, to the extent permitted by law, to deny fraudulent or abusive refund claims, including claims involving altered products, intentionally damaged merchandise, repeated unsupported claims, or other evidence of misuse.

This provision does not affect legitimate customer rights under applicable law.